At 7X Beef, we’re so sure of the quality — and the unbelievable deliciousness — of our steaks, that we’ll guarantee it. If these steaks aren’t among the most amazing cuts you’ve eaten ANYWHERE, then just call us and tell us why we didn’t meet your expectations. We’ll refund your purchase price up to $250.
We guarantee the quality and grade of our beef.
We guarantee that your product will arrive in a frozen or chilled state.
We guarantee that you will receive the weight you ordered or more.
If we fail to live up to our guarantee, we will cheerfully refund your money, replace your product or issue a gift card, whichever you choose.
We ask that you notify us by phone at 855/215-2902 within 14 days of receipt of your product weekdays, between the hours of 9am-5 pm.
We can not be responsible for orders left unattended that are delivered to the customer-specified recipient address on the customer-requested delivery date. We reserve the right to investigate claims that we believe to be unfounded or fraudulent.